Terms of Service
These terms cover this website and use of Fieldamigo software where no separate signed agreement applies. If you have signed a Master Service Agreement with us, that agreement governs your use of the service and prevails over anything here that conflicts with it.
1. Who we are
Fieldamigo LLC is a Florida limited liability company based in Tampa. In these terms, “we” and “Fieldamigo” mean Fieldamigo LLC, and “you” means the person or business using the website or the software.
2. The service
Fieldamigo is CRM and operations software for service businesses — scheduling, jobs, quoting, invoicing, field tools, and optional modules including safety forms, mileage and bookkeeping. It is normally deployed as a dedicated instance for each customer.
We may update the software with fixes, security patches and improvements. We won't materially reduce the functionality a paying customer relies on without agreement.
3. Your account and acceptable use
You are responsible for your account credentials and for what your staff do under them. Don't use the service to break the law, to store data you have no right to hold, to attack or probe our systems or anyone else's, or to resell access without our agreement.
4. Your data is yours
Everything you or your customers put into the software belongs to you — before, during and after our relationship, regardless of how it ends and regardless of any fee dispute. We claim no ownership of it and no lien over it. You can export it yourself at any time, without asking us and without charge.
How we handle that data is set out in our Privacy Policy. You are responsible for having the right to hold the information you put into the software, and for meeting your own obligations to the people it describes.
5. Fees
Fees, terms and what's included are set out in your signed agreement or order form. Where no such agreement exists, no fees apply and no service level is promised.
6. Third-party integrations
The software can optionally connect to third-party platforms, including Intuit QuickBooks Online. Those platforms belong to their providers, who control their own terms, pricing, interfaces and availability, and may change or withdraw them at any time without our consent.
WE DO NOT WARRANT THAT ANY THIRD-PARTY INTEGRATION WILL REMAIN AVAILABLE, COMPATIBLE OR UNCHANGED. If a provider restricts or ends our access, we'll make reasonable efforts to restore or replace the integration, and if we can't, the affected functionality is withdrawn.
Integrations are built to fail soft: if one becomes unavailable, the rest of the software keeps working.
7. Your accounting records are yours
Where the software sends data into your accounting system, it does so at your direction and as a convenience. You and your accountant remain solely responsible for reviewing, reconciling and maintaining the accuracy of your books, tax filings and financial records.
We provide tools to review what the software created in your accounting system and, where technically possible, to reverse it. We cannot restore your accounting data generally — that is your accounting provider's function, and you should maintain your own backup of it.
8. Bookkeeping tools are not an accounting system
The software may include optional bookkeeping features, including the Ledger module, which let you record income and expenses, categorise transactions, and see profitability by job, property or customer.
These are operational tools, not an accounting system of record. They do not provide double-entry accounting, a balance sheet, accounts payable, payroll, sales-tax calculation or filing, or bank reconciliation, and they are not designed to satisfy any statutory, regulatory, tax or audit requirement.
You remain solely responsible for your own books and records, for the accuracy of your financial reporting, and for all tax filings. Fieldamigo is not an accountant, bookkeeper or tax adviser and provides no accounting or tax advice. You should keep a qualified accountant and an accounting system appropriate to your obligations.
9. Intellectual property
The Fieldamigo software, brand and materials are ours or our licensors'. Your rights to use them are those granted in your signed agreement. Nothing here transfers ownership of the software to you, and nothing here transfers ownership of your data to us.
10. Warranties and limitation of liability
EXCEPT AS EXPRESSLY STATED IN A SIGNED AGREEMENT, THE WEBSITE AND THE SOFTWARE ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
TO THE FULLEST EXTENT PERMITTED BY LAW, FIELDAMIGO IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE OR DATA. WHERE A SIGNED AGREEMENT EXISTS, THE LIABILITY CAP IN THAT AGREEMENT APPLIES; WHERE NONE EXISTS, OUR TOTAL LIABILITY IS LIMITED TO ONE HUNDRED US DOLLARS ($100).
Nothing in these terms limits liability that cannot be limited by law.
11. Termination
You may stop using the website or the software at any time. Where a signed agreement exists, its termination and data-return provisions apply. Otherwise we may suspend or end access to the website at our discretion.
12. Governing law
These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The courts of Hillsborough County, Florida have exclusive jurisdiction, except where a signed agreement provides otherwise.
13. Changes
We may update these terms. The date at the top shows when they last changed. Material changes affecting paying customers are communicated directly rather than by quietly editing this page.
14. Contact
Fieldamigo LLC · Tampa, Florida, USA
[email protected]