The Platform · № 02
Text your tech a link and they're working. No download, no account, no app store review.
Your technician gets a link. They tap it. They're looking at today's jobs. That's the entire setup — no store, no download, no "what's my password", no IT afternoon. It's a web page, so it works the same on an iPhone, an Android, and the cracked spare in the glovebox.
Signed and time-limited, and single-use — a link that's already been used can't be replayed by anyone who finds it later in a forwarded message.
Using the link once leaves a token on that phone, so tomorrow they just open it. No round trip through their email every morning.
Optional four digits on top, with obvious combinations refused and repeated wrong tries locked out. A shared truck phone doesn't have to mean shared access.
Their jobs. A technician reaches customer details for the work assigned to them — the full customer list is not one URL away from a phone in a parking lot.
Photos, notes and fixture details are written to the phone first and sent to the server second. With no bars, the tech keeps going exactly as normal; the work sits in a queue on the handset and flushes when the connection comes back.
The detail that matters
Every shop estimates from a feeling: that's about a two-hour job. The feeling came from somewhere real once, then the work changed, the crew changed, and nobody re-measured. This measures it, without anybody doing extra work.
The measurement uses when the photo was taken, not when it uploaded — otherwise a basement with no signal would look like a four-hour fixture.
That capture time is bounded before it's accepted, so a phone with a wrong or deliberately-set clock can't poison the benchmark. A study built from numbers anyone can nudge isn't worth having.
The unit is named for your trade — Fixture, Area, Zone, Window. The concept is the same in every trade; the vocabulary isn't.
One study per job, updated if the units change. It doesn't spawn a pile of duplicates behind you.
Plainly
The offline queue flushes while the page is open. If a tech captures underground and then closes the browser entirely, the queue waits on the phone until they open it again — it doesn't sync in the background with the app shut. Background sync on iPhones is unreliable enough that we'd rather not claim it. Work is never lost; it just isn't sent until they're back in the page.
It's a web page, not a native app. No push notifications, no home screen badge, no background location. Trading those away is what removes the app store, the install, and the version everyone is six releases behind on.
The time study is off unless you turn it on, and it only measures units a tech photographed at both ends. A skipped "after" photo is a unit with no measurement rather than a wrong one — the study would rather have a gap than a guess. It measures elapsed time on that unit, which is not the same as labor cost: a tech who stops for a phone call is still on the clock in the study.
It needs a modern phone browser. Anything from roughly the last five years is fine. A flip phone is not.
The fastest demo we do. We send a link to your phone on the call and you use it as if you were the tech — no setup on your end at all.
Email: [email protected] · included at $149/mo
