The Platform · № 06
The four questions you ask every morning, answered before you've put the cup down.
How much work is on the board, and how much of it has actually moved — scheduled, under way, finished. Not a count of rows: a picture of the day's progress.
Who's working today. The answer to "can we take this on" without ringing round.
Money invoiced and not yet in. The number most shops discover late, because it lives in the accounting package rather than next to the work.
Where the month stands right now, not where it stood when someone last exported a report.
The page fires its four requests at once rather than in sequence, so it fills in quickly on a bad connection — which matters, because the person opening it is often standing in a driveway.
Plainly
The map shows jobs, not people. Points are the day's work at its addresses. It is not a live view of where your technicians currently are, because we don't track them — see the same note on Mileage.
It's a supervisor's screen. Admins and dispatchers only. Technicians have the phone UI, which shows them their own work and not the shop's finances.
It's an operations view, not a business-intelligence suite. No custom report builder, no cohort analysis, no drag-your-own-chart. If you want a number this doesn't show, that's a conversation and we quote it flat (how custom work is priced) — which is generally faster than learning someone's report designer.
Addresses need to be geocodable for the map. A job with a vague or mistyped address still appears everywhere else; it just won't land on the map.
Tell us on the call. If it's a number this doesn't show yet, that's exactly the kind of thing we build into your instance — quoted flat, up front.
Email: [email protected] · included at $149/mo
